AI agents that answer your customers, qualify your prospects and chase your quotes, on WhatsApp and everywhere people write to you. Built on your information, measured in hours saved and sales made.
Good evening, do you have paracetamol 1000? What time do you open tomorrow?
Good evening! Yes, paracetamol 1000 mg is in stock. We open at 8 am. Shall I put a box aside for you?
Yes, under Fatou
Done, Fatou: a box will be waiting at the counter from 8 am tomorrow.
Type a message
Pick a business
Answered in 4 seconds, at 2:14 am. Stock comes from your own software.
Demo. Your agent answers with your prices, stock and hours, and hands over to your team when it does not know.
WhatsApp BusinessMessengerInstagramE-mailYour websiteGoogle SheetsHubSpotPoint of saleOrange MoneyMTN MoMoWhatsApp BusinessMessengerInstagramE-mailYour websiteGoogle SheetsHubSpotPoint of saleOrange MoneyMTN MoMo
Four agents
Start with the one that hurts.
One process to start, the one that costs you the most time or customers. The others follow once the first has proved itself.
01
Customer service agent
Answers on WhatsApp, Messenger, your website and email from your own information: prices, stock, hours, addresses, terms.
Replaces
The evening and weekend shift.
Example
“Are you open on Sunday?” at 11 pm, settled in 5 seconds.
02
Sales agent
Answers every prospect at once, asks the right questions, prepares the quote request and books the meeting in your calendar.
Replaces
The “we'll call you back” that never calls.
Example
A prospect from an ad, qualified and in the calendar before you reach the office.
03
Follow-up and tracking
Chases unsigned quotes and late invoices, in the right tone, at the right time. Every request lands in one table.
Replaces
The follow-up notebook nobody keeps.
Example
A late invoice chased at 7, 15 and 30 days, then handed to your accountant.
04
Internal agents
Read your documents, contracts and purchase orders; answer your team; link tools that do not talk to each other.
Replaces
Copy and paste between two files.
Example
“What rate did we give this client in March?” The answer, with the document.
The rules
What it does. What it never will.
It does
Answers with your prices, stock and hours
Understands voice notes and typos
Records every request, with name and number
Hands over to your team, conversation attached
Never
Make up a price, stock level or lead time
Take money or ask for a PIN
Hide a conversation: you read everything
Replace your team on the hard cases
Method
Weeks, not months.
01
Diagnosis
A 30-minute call, then a written note: where you lose time and customers, what to automate first.
02
Pilot
One agent, one process, live within weeks. You stay in control of every standard answer.
03
Measure
Response time, requests handled, quotes signed. If the number does not move, we fix it.
04
Scale
More channels, more processes, the same team in Conakry on your side.
Questions
What people ask us.
What is an AI agent, in practice?
Software that does a job, not just chat: it reads the request, finds the answer in your information, acts (books, records, follows up) and reports back to you.
Do I need a new WhatsApp number?
Usually not: we use your business number through WhatsApp Business. We check it with you during the diagnosis.
What if it does not know the answer?
It says so, takes the contact details and passes the conversation to the right person. It never guesses.
In which languages?
French and English in writing. Voice notes in French are transcribed. We test national languages case by case.
Where does my data go?
On established cloud services, with access limited to your team and ours. We give you the list of tools used.
How much does it cost?
A set-up, then a monthly subscription. The amount depends on channels and conversation volume; it is written in the quote after the diagnosis.
Contact
Tell us what is stuck.
A few lines are enough. You get a confirmation from info@glowbrightafrica.com straight away, then a written reply, usually within 48 hours.